RATES & INSURANCE

OVERVIEW

FamilyCare Counseling Solutions currently accepts Kentucky Medicaid, some major Commercial Insurance, as well as Self-Pay options. Insurance coverage varies, fees may be covered or reduced based on contract rates. We ask that you contact your insurance provider to understand your coverage options. Click HERE for helpful questions to ask your provider to determine coverage. ​

If you do not have insurance or services are not covered, we do offer the best pricing in the Northern Kentucky area to help you meet your goals. Self-Pay psychotherapy services are provided on a private pay, fee-for-service basis.

INSURANCE: KENTUCKY MEDICAID:

  • UHC/Anthem

  • Aetna

  • Molina/Passport

  • Humana

  • Wellcare

INSURANCE: COMMERCIAL

  • BlueCross BlueShield

  • Cigna

  • Humana

  • Aetna

  • United Health Care (UHC)

SELF-PAY OPTIONS:

  • Cash, Check & Credit Cards accepted for payment.

*Payment is expected at the time service is rendered unless other arrangements have been made in advance.

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CANCELATION POLICY:

  • Please notify us at least 24 hours in advance if you can't make your appointment. If you miss your appointment and/or fail to notify us within 24 hours, there is a $50 cancelation fee. 

THESE ARE SOME QUESTIONS TO ASK YOUR INSURANCE PROVIDER TO DETERMINE COVERAGE FOR SERVICES:

  • Do my insurance benefits include mental health services?

  • What is the coverage amount per therapy session?

  • Will I be required to pay a copay?

  • Is there a limit to the number of sessions per year my plan covers?

  • What is my deductible?

  • Do I need to get approval from my primary care physician?​